Reviews & Testimonials
Read some of what our customers have to say
Have nothing but great things to say about Always There Air. Within half an hour of contacting Caleb, he was out at our house to do an evaluation. He was very knowledgeable and detailed when going through our options for repair. He even brought a portable AC unit so we could sleep comfortably through the night until they were able to complete the repair the next day! Within 24 hours we were completely set up with a brand new unit. The crew that came out were friendly and did an amazing job. Would highly recommend and will definitely use again for our future needs.
Got a new system. Love it. Everything went smooth start to finish. Thanks!
Very professional and knowledgeable. Expert service without any pressure. The team working on my system were great and efficient. Thanks again.
Always There Air has been an absolute lifesaver! We’re still under renovation and our old rinky dink HVAC unit was right in the way of our new back door, Caleb and his team, along with Petree Electrical Services came up with the perfect solution. They moved the unit to a much better location and handled all the new wiring with precision and care. What really stood out was Caleb’s kindness and integrity. He was so generous in understanding that our unit is older and will eventually need to be replaced, but we just don’t have the funds right now considering everything else we’ve got going on. I really appreciated that he didn’t try to push us into buying a whole new system or make us feel like our job wasn’t worth his time. Caleb and his team genuinely cared about doing the right thing for our home and our budget. If you need HVAC services, I highly recommend Always There Air. They’ll go above and beyond for you!
This is a great company with very knowledgeable and professional employees. Caleb and Michael are very easy to work with and surely know their stuff. It’s hard to find companies that you can trust in this day and time, this is definitely one of them.
If you need HVAC work Alway There Air is way to go! Caleb and his team are prompt, courtesy, professional and neat. Communication is excellent in every step of the repair. They have made a customer for life!
Cleaned and efficient they deserve every bit of those stars . Idk the guy name that came to my house but I "THOUGHT IT WAS TEDDY SWIMMS" FOR A sec good job all around
I recently had Always There Air install a new heat pump system with replaced ductwork for my home, and I couldn’t be more impressed with their service! From start to finish, their team demonstrated exceptional diligence and professionalism. Especially, Caleb took the time to assess my home’s needs, recommending a high-efficiency heat pump that has significantly improved our comfort. The installation process was seamless. The technicians were punctual, courteous, and meticulous, ensuring every detail was handled with care. Replacing the ductwork was no small task, but Always There Air executed it flawlessly, optimizing airflow for ultimate efficiency. They kept the workspace clean and communicated clearly throughout, making sure I understood the system and its benefits. Since the installation, the heat pump has been running smoothly. Always There Air truly lives up to their name—reliable, responsive, and dedicated to customer satisfaction. I highly recommend them to anyone needing HVAC services, especially for heat pump installations. Five stars all the way!
Great company led by Caleb. Honest and thoroughly explains issues and provides effective options. They clearly communicate and arrive on time. Was going to install a unit but Caleb looked and assessed my current HVAC system and determined a cost effective solution for me. Caleb is trustworthy and is building a great reputation for his company. They stand by their work and takes the worry and anxiety around A/C issues. Highly recommend this company. Will be using them.
Our downstairs AC caved in on this past Saturday. I sent a message to Caleb @ 4 am, and he arranged a technician to come out on Sunday morning (Mother's day). Technician diagnosed the problem to be the leak in evaporator coil. Luckily it was still under the 10 years parts warranty. Caleb was able to get in touch with the manufacturer and was able to arrange parts by Monday noon and we have a working AC after the technician spent 5 hours connecting the new parts and charging it back with R410a refrigerant. And the labor price for all this was between one third to 40% of what the other guys would charge for same thing. I highly recommend these folks for honest estimates and timely work. No one in the DFW area would have been able to diagnose, order parts and Fix AC in less than 30 hours Kudos to Always There AC LLC
I appreciate the very quick response time, and the efficient fix they were able to provide for us! Knowledgeable and professional as well as courteous! Thank you.
Caleb and Brandon with Always there Air did an excellent and outstanding job. Both took pride in their work. I was sold when Caleb gave his presentation cause he was so informative knowledgeable and courteous and you can tell he is very passionate about his work. He stayed until everthing was working properly. He provided us with warranties and all the info on our new HVAC. Caleb you are amazing and I will definitely recommend you. If I could I would give you more than a 5 star for a job well done
This is by far the best experience I’ve had with an HVAC company. This week we woke up to the inside of our house being 66 degrees (and it was a morning where the outside temp was a “feels like 9 degrees”). At some point our heat conked out. Panic! My manager asked me who I use and I said I’ve got a list I’ve used over the years, but didn’t have a go-to company. She thankfully gave me the information for Always There Air. She uses them exclusively and said many neighbors do too. Caleb was responsive and was able to come out that morning. He was thorough, personable, communicative (with pictures of what he discovered), was easy to understand and explained things very well. He was able to immediately fix an item and got my heat up and running. He saw a few issues with our aging unit. Gave a list which showed a range of bare minimum items up to if we wanted to do it all. Depending on little or how much I wanted to replace or touch. Other companies would’ve felt like they were pressuring me to pick the pricy items but he gave no judgement and conveyed it’s up to the homeowner and understood our desire to get a few more years out of our HVAC. Since I had such confidence in his abilities and felt comfortable with him I signed up for his yearly Maintenance Program. I also had him come out the next day to complete an item on the list which will prevent a future issue. So I highly recommend this company and Caleb!
Phenomenal service! We’re warm and toasty once again! Can not recommend them highly enough.
I called Caleb yesterday to come look at my hvac. While he was here he advised me of all the services his company provides. I made an appointment to have my attic sprayed with insulation and he was able to come today. He and Mike were here on time and did an excellent job! Caleb is very professional and friendly. Choose Always There Air next time you need hvac service. You won’t be sorry!
Caleb is amazing! Very professional. Thorough. Explains things well. Quickly responds! He is an expert and I feel safe when he’s doing work in my home. Very trusted. Highly recommend!
I was having a heating issue, called and was able to be here within the hour. Very knowledgeable and explained everything. I had to get a new motor, and was they cleaned up the air as my unit was quite old and starting to mold on the wiring. They showed me the before and after photos and it was an immediate to see these guys are great and professional. Will definitely be recommending for any looking to use them!
I called Caleb to ask for a quote on air duct cleaning. His first question was why did I think I needed that. I told him and he said he would come out and look at my system to see if that was necessary. When he came out, he looked in a few ducts (and showed me) and said that my ducts looked fine and didn't need to be cleaned. Two other companies said they would clean them for about $1500 (but they didn't look at the inside of the ducts). One of the reasons I wanted my ducts cleaned is that the vent cover in the kitchen had some black on it. Turns out because the ducts weren't sealed, there was leakage which also caused mold on the inside of the vent (it was pretty yucky). So, I changed to Always There Air for my annual maintenance and had them seal the ducts and replace the vent covers for all the downstairs rooms. He also noticed some issues (minor) with one of my AC units that needed to be fixed, which he did as part of the annual inspection. I appreciate Caleb being honest and not selling me a service I didn't need. I highly recommend this company and Caleb for your HVAC needs.
Caleb provided exceptional service. He was able to check our heater out thoroughly, diagnose the problem and repair it. His price was also very reasonable. We were so very pleased with his knowledge and expertise, we hired him to do all our maintenance for next year.
We bought a house two years ago that had old air ducts that were falling apart and misconfigured to our AC unit. We got consultations from two other AC companies and went with Caleb at Always There Air. He was the most knowledgeable and gave us a great plan to re-configure the air ducts and added new ducts and vents throughout the house to increase the air flow. Caleb is very responsive and had great communication and they finished the job quickly. It’s a night and day difference with our air quality and air flow in our house. Highly recommend!!
5 ⭐️ without a doubt. Caleb provided excellent service, and patiently explained the options that we needed for our house. We ended up with a full unit replacement on our ~20 year old system. We got a good value on a system that brought us from an $1,100 a month electric bill to ~$200 a month. Folks, your unit’s SEER rating really matters. Caleb worked thru a complicated install (previous techs “southern engineered” a lot of the wiring and drainage). I highly, highly recommend him and Always There Air. They work hard to earn your business, and that counts a lot these days!
Caleb did a great job preparing my system for the coming winter. Very knowledgeable and answered all my questions so that I could understand. On time, friendly and very good price for the service given. Caleb has taken care of my air conditioner/heater for 6 years. HIGHLY RECOMMEND
Highly recommend. Knowledgeable, no job too big or small and the attention to detail that I was looking for. Perfect addition to your list of small business support
Caleb was fantastic! He was quick to respond, diagnose the problem, and fix our AC. Professional, knowledgeable, and efficient. Highly recommend! ⭐️⭐️⭐️⭐️⭐️
Caleb is an honest, straight forward and meaningful businessman. I’ll gladly trust him for all my HVAC needs and will refer him to family and friends.
Excellent work! Responsive and knowledgeable!
As usual Caleb and team are the go to’s for everything AC/Heater/Duct and vent work at both of my houses. They’ve done extensive new installs of Lennox units with filtration systems at both houses and were there today in under an hour to clean out the dryer vent of my rental. They’ve done extensive are super upfront on pricing and beat out the other places I was looking at when I got new units installed. Today they took care of cleaning out the dryer vent, which there are a ton of scams out there, in no time.
Caleb has helped me in multiple houses and is always honest and doesn’t try to upsell things I don’t need. Great communicator and always punctual.
I recently had a fantastic experience with Always There Air Heating and Air Conditioning, and Caleb made the entire process seamless and professional. From the moment he arrived, Caleb was courteous, punctual, and knowledgeable. He quickly assessed the issue with my HVAC system and explained everything in a way that was easy to understand. He had the problem fixed efficiently, and I was impressed by how thorough he was in ensuring everything was working properly before he left. The pricing was fair, and there were no surprises. Caleb also took the time to offer advice on how to maintain the system to avoid future issues, which I really appreciated. I highly recommend Always There Air.
Caleb came in, made a great assessment and got me up and running in no time!
Caleb and his team are exceptional. They installed a new AC system into our new to us home. Not only was the pricing optimal, the level of responsiveness and expertise can’t be beat. Any time something has come up since installation Caleb has gone out of his way to come on over quickly to check it out and troubleshoot. Examples: having our “lemon” quickly replaced, helping us figure out our ecobee programming, adding a few return ducts, and easing our minds about a weird smell. (Apparently that’s normal with the new systems when alternating from heating to cooling this time of year) Caleb is a truly kind soul with integrity and the best business practices!
Caleb was amazing, wouldn’t go to anyone else with my HVAC needs!
Our AC needed a new compressor. I felt I needed a second opinion so I got a referral for Caleb from a friend. He made it easy and saved us almost $1000 over the estimate I got from the company that installed my HVAC system. He also gave me an estimate based on the other estimate without charging me for a service call to check out my system. I got same day service to boot. Very happy I found an independent company instead of going with some big high overhead corporation.
Caleb, was amazing. Came out and had us fixed within a hour! Very personable and explained all issues and maintenance needed in great detail. Would highly recommend to anyone in the area is looking for a master level technician. Prices were great as well!
Great Service! Everything was explained in great details, options were clear and fast to get things done. Highly recommended!
Please use ALWAYS THERE AIR!! Caleb is the best. He followed up with me to see if someone had fixed my issue and they had not due to the amount the others charged! He was willing to waive any estimate fees and diagnose my issue and charged me hundreds less. He is very kind, caring and informative!!!! Thank you CALEB! You are the best!!! 10 STARS ⭐️ ⭐️⭐️⭐️⭐️
So thankful for Always There Air! Caleb was very responsive and had our broken heater fixed quickly! Great communication, excellent work, and honest fair pricing! Will be a customer for a long time! Thank you.
Dependable and speedy service! I’ve used this company at two different properties! Caleb is the best. I highly recommend.
I like his service. Excellent explanation!! Always on time. Thank you!!
Caleb was so awesome!! He was very professional and thorough; very passionate and knowledgeable. He was also very informative about my unit, warranty, etc. I'm so appreciative as I had no clue about anything. He was prompt. He was very nice. I will definitely use Caleb again. BOOK HIM!!! You won't be disappointed.
Caleb is a true professional with passion and results that make him an easy choice when looking for a trusted HVAC technician. We had Caleb upgrade our HVAC system to a more efficient heat pump system a couple of months ago and he and his team did stellar work! Unfortunately, our old 50+ year-old ducting was not the right size and needed to be updated, too. It was a no-brainer to have Caleb install the new ducting and he absolutely knocked it out of the park! The old metal ducting was registering over 80 dB at the vent due to undersized and aging air ducts. Caleb installed all new ducting that provided more efficient airflow to our ranch-style home and more importantly, reduced the noise in half coming out of the vents. We no longer can hear a single sound when the system is on, which has already paid dividends to our sleep! This is the guy you want installing anything in your home- he’ll make sure it’s done right and on time. Thanks again for the peace of mind and for providing such amazing customer service! I now have an “HVAC guy” anytime my friends and colleagues ask!
Highly recommend working with Always There Air!! Caleb was prompt, thorough, and never tried to oversell! Will definitely be using his services again!
Top rated service! Company has incredible knowledge and was an absolute pleasure working with. ATA was able to solve all the airflow issues that were existing since the home was built. Will highly recommend Always There Air to family and neighbors.
This is great Company with fast and affordable service! Caleb is very knowledgeable, easygoing with very positive attitude. I am so glad that I found this Company through my network and now I have Great AC Guy on my contact list. I really appreciate their Air Conditioner service! Please don't hesitate to give them call. They do Air Conditioner and heating system tune up (maintenance) and fixing if needed.
Great, honest service. I've used large AC companies before and I'm glad I found Caleb. Didn't try to sell me things I didn't needed. Gave me detailed items of his scope of work and even took photos.